Privacy Policy
Last updated: March 19, 2025
Version: 1.0
DATA CONTROLLER
- Business name: LokAlGrow (ROBERTO DIULA PUPU)
- Tax ID: 51147679A
- Address: Calle Fatima, n7 Los Majuelos, La Laguna 38108, Santa Cruz de Tenerife, Spain
- Privacy email: privacidad@lokalgrow.com
- Data Protection Officer: dpo@lokalgrow.com
- Website: https://lokalgrow.com
1. GENERAL INFORMATION
In compliance with EU Regulation 2016/679 (GDPR) and Spanish Organic Law 3/2018 (LOPDGDD), LokAlGrow informs users about this Privacy Policy.
This policy applies to all personal data collected through lokalgrow.com, its applications, registration forms, and communications.
2. PERSONAL DATA WE COLLECT
2.1. Buyer Users
- Registration data: name, email address, password (encrypted)
- Activity data: activated coupons, accumulated points, redemptions, purchase history
- Technical data: IP address, browser type, operating system, pages visited
- Communication data: emails exchanged with customer service
2.2. Local Businesses
- Representative data: name, position, corporate email, phone
- Business data: trade name, tax address, tax ID, sector, social media
- Activity data: published coupons, conversion statistics, billing data
2.3. Third-party data (prospecting)
LokAlGrow may obtain contact data from public sources (LinkedIn, Instagram, directories). In these cases:
- Legal basis is legitimate interest (Art. 6.1.f GDPR)
- Data is limited to name, position, professional contact and sector
- The interested party is informed in the first contact
Right to object: To remove your data, email privacidad@lokalgrow.com with subject 'PROSPECTING OBJECTION'.
3. PURPOSES AND LEGAL BASES
| Purpose | Legal basis | Retention period |
|---|---|---|
| Registration and account management | Contract execution (Art. 6.1.b) | Duration + 5 years |
| Points and rewards program | Contract execution (Art. 6.1.b) | Duration + 5 years |
| Commercial communications | Consent (Art. 6.1.a) | Until consent withdrawal |
| Commercial prospecting | Legitimate interest (Art. 6.1.f) | Max. 60 days if no response |
| Statistical analysis | Legitimate interest (Art. 6.1.f) | Anonymized data |
| Legal obligations | Legal obligation (Art. 6.1.c) | Min. 5 years fiscal |
4. YOUR RIGHTS
You have the right to:
- Access (Art. 15): Obtain confirmation and copy of your data
- Rectification (Art. 16): Correct inaccurate data
- Erasure (Art. 17): Delete data when no longer necessary
- Restriction (Art. 18): Suspend processing in certain circumstances
- Portability (Art. 20): Receive data in structured format
- Object (Art. 21): Object to processing based on legitimate interest
- Withdraw consent: At any time
To exercise your rights: Send an email to privacidad@lokalgrow.com
You may also file a complaint with the Spanish Data Protection Agency (www.aepd.es).